GENERAL CONDITIONS

The prices, schedules and itineraries of the program may be modified if circumstances dictate, in which case, participants may choose to accept the modifications that occur, which will be informed before starting the service, or request a refund of the amount. subscriber, through the ticket-issuing office without the option of compensation or partial refund.

Once the visit or excursion has begun, all the components must submit to the correct discipline of the guide, who is sufficiently empowered to introduce any modifications advised or imposed by the circumstances, either for reasons of coincidence, whether official or private, or for others.

The abandonment or separation of the group during the excursion for reasons not attributable to the organization implies the loss of all right to a total or partial claim or compensation. The travel agency states that it operates as an intermediary between clients and the transport company or any other provider. Nor is it responsible for delays, losses, damages or other irregularities that may occur.

Registration for any of these excursions implies compliance and acceptance of these conditions. Any of the places planned within the development of each of the visits or excursions of this program may be replaced by another of similar category or characteristics if special circumstances or force majeure force us to do so.

CANCELLATION POLICY

General cancellation policy

Cancellation more than 48 hours prior to the start of the service: No cancellation fees. Cancellation between 48 and 24 hours prior to the start of the service: 50% cancellation costs. Cancellation less than 24 hours prior to the start of the service or no-show: 100% cancellation costs.

Cancellation policy for services that include Seville Cathedral, Alcázar of Seville or Alhambra of Granada

Cancellation more than 48 hours before scheduled departure will incur costs: Adults: €20/person; Children from 6 to 11 years: €10/person; Children from 0 to 5 years: €0/person. Cancellation less than 48 hours before scheduled departure or no-show: 100% cancellation fee.